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Privacy Policy 

1. Introduction

I, Warren Jones Spiritual Medium ("I", "me", "my"), am committed to respecting and protecting your privacy. This Privacy Policy explains how I collect, use, store, share, and protect your personal data when you visit or interact with my website: www.warrenjonesspiritualmedium.co.uk

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2. Data I Collect

Information You Provide Me

  • Contact details when you book services: name, email address, phone number

  • Payment and billing information, if applicable, when making purchases or bookings

  • Messages or inquiries you send via my contact form, email, or Zoom communication

Information I Collect Automatically

  • Usage data: visits, pages viewed, time spent, IP address, device type, operating system, browser type, referral source

  • Cookies and similar technologies: see section 6 below

3. Purposes & Legal Bases for Processing

I use your data to:

  • Provide, manage, and fulfil services such as readings, workshops, and events

  • Communicate with you regarding your bookings and enquiries

  • Improve the Website and user experience

My lawful bases for processing include:

  • Performance of a contract (when you book services)

  • Legitimate interests, such as administering the Website and ensuring its functionality

  • Consent, for optional communications (e.g., newsletters). You can withdraw consent at any time

4. Sharing Your Information

I will not sell or rent your personal data. However, I may share it with:

  • Service providers (e.g., booking platforms, payment processors), when necessary to deliver services

  • Legal or regulatory authorities, in response to lawful requests or to protect rights and safety

5. International Data Transfers

If I transfer your data outside the UK—for instance, to third-party service platforms in other countries—I ensure adequate protections such as legally binding agreements or appropriate safeguards.

6. Cookies & Tracking Technologies

My Website may use cookies, web beacons, or similar tools to:

  • Recognise your browser and customise content

  • Measure and analyze site traffic and usage

You can manage cookie preferences or disable them via your browser settings, though this may affect site functionality.

7. Your Rights Under the GDPR

Residents in the UK have rights regarding their personal data, including:

  • Access to the data I hold about you

  • Rectification of inaccurate data

  • Erasure (right to be forgotten), subject to legal requirements

  • Restriction of processing under certain circumstances

  • Objection to processing based on legitimate interests

  • Data portability, in applicable cases

  • Withdrawal of consent at any time for marketing communications

To exercise your rights, please contact me via the details below. I will respond within one month—my standard response period.

8. Data Retention

I store your personal data only as long as necessary for the purposes outlined above or as required by law (e.g., for tax or regulatory compliance). Afterward, I securely delete or anonymise it.

9. Security

I implement appropriate technical and organisational measures—such as encryption, secure servers, access controls—to safeguard your data against unauthorised access, loss, or alteration.

10. Children

My services are not directed at minors. I do not knowingly collect personal data from anyone under 18.

11. Updates to This Policy

I may update this Privacy Policy periodically (e.g., to reflect changes in legal obligations or services offered). I’ll notify you of significant updates through the Website or direct communication. Each version will include a “Last Updated” date.

12. Contact Me

If you have questions, wish to exercise your data rights, or have concerns about my practices, please contact:

Warren Jones Spiritual Medium
 

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